How it works

From first call to live follow-up in one week.

Four phases. No infrastructure to install. We work with your existing phone number, CRM, and lead sources. You approve every template before anything sends.

  1. Day 0 01 30 minutes

    Discovery call

    • Map web form, missed-call, and after-hours intake
    • Confirm average ticket and weekly lead volume
    • Define escalation rules (pricing, warranty, urgency, anger)
    • Walk through stop-rule logic: reply, booking, opt-out
  2. Days 1–6 02 About one week

    Template approval and workflow build

    • We draft SMS and email templates from your voice
    • You sign off in writing before anything is wired up
    • Workflow connects to your existing phone number and CRM
    • Logging, audit trail, and weekly report scaffolding set up
  3. Day 7 03 Pilot start

    Go live on one lead source

    • First responses begin firing under five minutes
    • Escalations route to the human you named on the discovery call
    • Owner sees real-time captures throughout the day
    • Dry-run for the first 24 hours; nothing irreversible
  4. Every Friday 04 30-day pilot window

    Weekly owner report

    • Leads captured, responses sent, replies, bookings
    • Recovered revenue and unresolved opportunities
    • Escalations summary: who replied and what they said
    • After 30 days: continue, expand to a second source, or stop

You stay in control

Every outbound message uses templates you signed off. Follow-up halts on reply, booking, or opt-out.

  • Approved templates only. The system does not improvise.
  • Urgent or pricing-sensitive replies escalate to a human on your team.
  • Full message log retained for the engagement.
  • You can pause the workflow at any time.